WHBM: Denim

MY ROLE: Digital Graphic Designer

OUR TEAM: Art Director, Creative Director, Copywriter, Marketing Manager, Development

White House Black Market has been a leader in women's workwear fashion. In 2020, I was the designer on the redesign of the denim landing page, working closely with the development and creative teams. The marketing team wanted a more robust landing page and more content for the White House Black Market customers that would launch in the Fall season.

Final denim landing page design

Project Goals

Build a new denim page with shopping functionality

The previous denim guide did not have shoppable features so having shoppable content within the leg shapes - Skinny, Slim, Straight, Bootcut and Flare was the #1 goal of the project. In turn having the functionalities would also increase conversion and AOV on the page.

Make WHBM a leader in denim

The marketing team wanted a more robust landing page and content for the White House Black Market customer. In turn, making WHBM a leader in the denim industry with key information from fits to rises, fabrics and innovations.

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Research

Competitive Analysis

To understand how competitors delivered their denim guide, we analyzed other brands within the fashion space.

Data Analytics

We worked with the internal site team to understand various things about the WHBM customer: Do users scroll horizontally in mobile? How does the user like to shop online? What platform is the user utilizing the most, desktop, mobile or tablet? To name a few.

Design System

WHBM had an existing design system for type and some existing modules, but the team was open to creating new modules to make the new denim guide work.

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Explorations

I started off with sketches to get a sense of layout based on the brief requirements and user & business goals from the marketing team. The marketing team wanted to incorporate new sections to talk about key denim features, as the previous page had more product images and less information.

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Narrowing Focus

Once the sketches and low-fidelity wireframes were done, I worked closely with the Art and Creative Director to get approval on the design. We explored lots of versions and these were the top 2 layouts chosen by the creative, marketing, and development team. Ultimately, we chose the left design based on the functionality the development team would create for us. We were also on a tight deadline, so all teams worked together efficiently and quickly so the page could launch for the Fall season.

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Functionality

The main objective of this denim guide was to make the leg shapes (Skinny, Slim, etc.) shoppable to the customer. After some competitive research and development team consultation, this is the final functionality where the user hovers over the leg shape and the description and CTA appear. The leg shapes are also clickable or the user can shop all denim. In mobile, the user can scroll through the leg shapes and tap on the denim CTA.

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Fits

This fit section was the 2nd most important feature to highlight, so the team went with this layout choice to have the section stand out from the rest of the page. In mobile, the image changes based on the fit the user taps on.

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Final Designs

The Rises and Fabrics section have the same functionality, which was also new to the WHBM site. The user clicks on the rises and the image changes to show the rise length on the illustration. I worked with the CAD WHBM design team to get these custom illustrations on the landing page, showcasing the rises and where it sits on the waist.

Mobile and tablet behave similarly, where the user taps on the section and the image and copywriting below changes. The last section was a full-width module to highlight Denim + Couture to see more denim outfits for the customer. I designed this with two model photographs with a stark black background to give contrast to the text and break up the landing page.

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Reflection

  • The new landing page and denim products saw an increase in traffic.
  • Led to higher revenue on all denim products during this Fall season.
  • High click-rates on the leg shapes, as bootcut as the #1 clicked on when this launched in 2020.
  • If I could go back and design this project again, I would have worked closely with the Creative Director to get all the images shot together, as we had to find some images last minute. Moving forward that is a goal for the team so the images are more cohesive on the entire page.
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